Privacy & Cookies Policy

Last updated: 1st April 2025

Richard & Richard’s Design and Installation Specialists Limited (“R&R”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy & Cookies Policy explains how we collect, use, and protect your information when you visit our website www.schuller-german-kitchens-manchester.co.uk or use our services.

1. Information We Collect

We may collect and process the following types of personal data:

Personal Information: Name, email address, phone number, address, and any details you provide via forms on our website.
Transaction Data: If you make a purchase or request a quote, we may collect billing details.
Technical Data: IP address, browser type, device information, and other analytics collected via cookies.
Communications Data: Any messages or inquiries sent via our website, email, or social media.

2. How We Use Your Information

We use your information to:

Provide and improve our services.
Process orders, quotes, and inquiries.
Send you relevant marketing and promotional materials (only if you opt-in).
Improve our website performance and user experience.
Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or share your personal data with third parties, except:

Service Providers: We may share data with third-party suppliers (e.g., payment processors, hosting providers) to help deliver our services.
Legal Obligations: We may disclose information if required by law or to protect our legal rights.
Business Transfers: If R&R is sold or merged, your data may be transferred to the new entity.

4. Data Security

We take reasonable security measures to protect your personal data against unauthorised access, loss, or misuse. However, no online transmission is 100% secure, so please ensure you use secure connections when providing sensitive information.

5. Your Rights

Under UK data protection law, you have the right to:

Access your personal data.
Correct inaccurate or incomplete data.
Delete your data (where legally permitted).
Restrict or object to data processing.
Withdraw consent for marketing communications.

To exercise these rights, please contact us at dataprotection@richardandrichards.co.uk.

6. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us enhance your experience by remembering your preferences.

Types of Cookies We Use

Essential Cookies: Required for the website to function (e.g., login, security).
Analytics Cookies: Help us understand how visitors use our site.
Marketing Cookies: Used for advertising and remarketing purposes.

Managing Cookies

You can control and delete cookies via your browser settings. Disabling cookies may affect your website experience.

7. Changes to This Policy

We may update this policy periodically. Please check this page regularly for any changes.

8. Contact Us

If you have any questions about this Privacy & Cookies Policy, please contact us at:

Richard & Richard’s Design and Installation Specialists Limited
Unit B1, Pear Mill Shopping Village, Stockport Road West, Bredbury, Stockport, SK6 2BP
dataprotection@richardandrichards.co.uk
0161 430 7318